Well-coordinated teamwork speaks About Us
About us
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I started Reine de Beaute in 2012 when there was a limited number of virgin hair suppliers; from the onset, I have been devoted to offering only the highest quality virgin hair as well as hair services
Over the years, we have maintained our relationship with trusted virgin hair suppliers, never compromising on our promise for quality. We design immaculate custom wig units, but our offering does not stop there, our service offering has been designed with your convenience in mind. We offer a wide range of speciality services that assist in offering the best hair treatments for your custom units, all you have to do is enjoy looking beautiful while feeling like a queen.
The plan was always to offer a holistic solution to all your hair needs, this had led us to open a physical salon where good hair is our priority, we offer researched hair care for your natural hair (processed and unprocessed) as well as your extensions. You are sure to leave our studio with healthier natural hair, and the most lush looking extensions.
Frequently Asked Questions (FAQ)
General Questions
1. What is the difference between virgin, raw, and processed hair?
- Virgin hair is human hair that has never been chemically processed (e.g., dyed, bleached, or permed).
- Raw hair is unprocessed, meaning it has not undergone steam processing to alter texture. It is cut directly from the donor and remains in its natural state.
- Processed hair has been chemically or steam-treated to achieve specific textures or colors.
2. How many bundles do I need for a full head?
- We recommend three bundles for a full, voluminous look. However, if you're going for a fuller style or using longer lengths (20 inches and above), you may need four bundles.
3. How long does raw or virgin hair last?
- With proper care, raw and virgin hair can last 1 to 3 years or even longer. Regular deep conditioning and minimal heat styling will help maintain its longevity.
Online Hair Boutique Questions
4. How do I choose the right hair texture for me?
- If you prefer a sleek, polished look, Bone Straight hair is ideal.
- If you want versatility with the ability to hold curls, Natural Straight is a better choice.
- If you love volume and texture, opt for Curly or Wavy bundles.
5. Do you offer international shipping?
- Yes! We ship worldwide. Shipping costs and delivery times vary based on location.
6. What is your return or exchange policy?
- Due to hygiene reasons, we do not accept returns on hair extensions. However, if there is an issue with your order, please contact us
within 48 hours of receiving your package, ensure to not alter or cut off the lace on your unit.
Salon Services Questions
7. Do I need to book an appointment, or do you accept walk-ins?
- We recommend booking an appointment to ensure availability, but we do accept walk-ins based on availability.
8. Can I bring my own hair for a wig installation or sew-in?
- Yes! We offer installation services whether you purchase hair from us or bring your own.
9. How do I maintain my wig or extensions?
- Wash your wig/extensions with a sulfate-free shampoo every 1–2 weeks.
- Deep condition regularly to keep the hair hydrated.
- Store wigs on a mannequin head or silk bag to maintain their shape.
10. Do you offer hair treatments for natural hair?
- Absolutely! We specialize in treatments for both natural and relaxed hair, including deep conditioning, protein treatments, and scalp
care.
11. Can I get my hair colored at your salon?
- Yes! We offer professional coloring services for both natural hair and extensions. Our expert colorists will help you achieve your desired
shade while maintaining hair health.
